FAQs

Have a question ?

We might just have the answer below.

  • How long does it take to get a card made ?
  • How much does a card cost ?
  • How much is delivery ?
  • What payment methods do you accept ?
  • I have lost my card or it was damaged, can I order another one ?
  • What quality does my photo need to be ?
  • What are the cards like ?
  • Can I request changes to a cards design apart from the colours ?
  • What happens if I don't like my card ?
  • Do you deliver overseas ?
  • Can teams and clubs use this service ?
  • Can you add my clubs logo to the card ?
We expect each order to take a week to be designed, approved and printed. Add approximately 5 days for delivery within Australia. Larger volume orders generally require more time. During busy periods, in particular during the end of the winter sports season in August/September, we may need additional time to complete your order. This will be communicated to you, as required. Express post delivery is also available, at an additional charge.
Prices vary depending on quantity required and what goes on the back of the card. Checkout the pricing page for more information.
We try to get cards delivered to teams as cheaply as possible. Delivery options may be available within the local area or you may be able to collect your cards by appointment. Allow approx $10 for delivery or a little more if Express Post is needed. These charges will be communicated to you during the ordering process.
We accept Cash and Direct Deposit. We also accept Paypal, if you wish to pay by credit or debit card. You do not need a Paypal account to access this service. Larger orders may require a deposit but this will be discussed with you during the ordering process.
Of course you can! Simply contact us with your card details and we can reprint one for you. The replacement card fee is $5.
The bigger the better! This allows us more design and print options. A photo taken with a modern phone camera can be good enough in most instances. Ideally, a digital SLR camera will produce a better photo and ultimately, a better card.
We always strive to produce a high quality card - similar in size, material and finish to a footy card you would buy at the local newsagents. They are printed on a high quality 310gsm card and finished with a protective film.
Contact us with your idea and we will do our best to accommodate it.
As part of our design process, we will provide you with a digital proof of your card to view before it goes to print. If you have any concerns about how it looks, best to discuss it with us at this time.
Yes, but please contact us and we will see what we can do to help.
We love it when cards go out with a logo on them as it shows your pride in your club. We do suggest you contact your club for permission first before we design your card.